What is interpersonal competence? Personality types as an explanatory approach., Learn the most common small talk themes., Become aware of socially unacceptable themes, i.e. taboo topics., Presenting yourself effectively through voice and presence. D...
Intercultural communication and dealing with foreign guests What is culture?, How do cultural differences affect behaviour and communication?, How to apply this knowlegde in daily work processes?, The meaning of non-verbal signals in personal contact...